Frequently Asked Questions
Everything you need to know about shopping with Scandiborn
How long does shipping take?
Standard delivery typically takes 3-5 business days within the UK. For international orders, please allow 7-14 business days depending on your location and customs processing.
What is your return policy?
We offer a 30-day return policy for most items. Products must be unused, in their original packaging, and in a resaleable condition to qualify for a full refund.
Do you offer international shipping?
Yes, we ship to many countries worldwide. Shipping costs and delivery times are calculated at checkout based on the destination and weight of your order.
How can I track my order?
Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking link to monitor your parcel's progress.
Are your products sustainably sourced?
At Scandiborn, we prioritize eco-friendly and ethically made products. Many of our items are crafted from organic cotton, FSC-certified wood, and non-toxic materials.
What payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Klarna.